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Is Twilio down right now?

twilio.com·Developer·Visit site

Twilio: service degraded

The official status page reports degraded service. Our last check from one location (UtiBox server · Newark, US) found it answering normally in 59 ms, so the website loads, but parts of Twilio may not be working.

Checked from Newark, USNext check in 60 s
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Response timelive · Newark, US
59ms
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Site’s serverAshburn, USAS14618 · Amazon.com, Inc. · 44.199.52.48
Newark, USUS59 ms

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Testing twilio.com from your device…

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Live
01 · Is it working?

Status at a glance

twilio.com · Developer · checked
UtiBox check · our ownLoads
59ms

twilio.com loads, but the official status page reports degraded service. Total time to the final page on our latest check.

FromNewark, US
ServerNear Ashburn, US
Checked Full result
Community · quick voteLast 24 hours

Is Twilio working for you?

0 answers in the last 24 hours · 0 problem reports

One answer per person, counted for 24 hours.

Answers per hour
24 h agoNow

No answers in the last 24 hours

See what people say 0 posts today
Regionsour server so far
1/1 up

Only our server so far. The regional checks run when the page opens.

  1. Newark · US59 msour server
Median 59 mslocations by DB-IP

90-day history

UpDegradedDownNo data
—No measurements yet
90 days agoToday
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From the communityLive counts
0posts today

No posts yet. Be the first to say how Twilio is working for you.

  • “It’s down” in the last hour0
  • People who voted, 24 h0
Open community
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02 · How it was reached

The journey to twilio.com

Our latest check, step by step. Tap a step to open its full record.

Latest check ·

From Newark, US · 8 steps · 59 ms total
Every step passed. DNS records live in step 1 · response headers in step 6.Permanent link
Response by regionFrom Newark, US to twilio.com (server near Ashburn, US)
Map locations are approximate, from IP addresses.IP location by DB-IP
Test from another country

Is Twilio blocked or down in your country?

Our main check runs from Newark, US. Run the same test from up to 3 internet providers in another country to see whether twilio.com is blocked or broken there.

Probes by Globalping, a free network run by jsDelivr. One test uses up to 3 probes, home and mobile providers first. For long-term evidence of website blocking, see OONI Explorer, where volunteers measure censorship around the world.

Twilio not working? Try these fixes

01

Reload without cache

Press Ctrl + Shift + R (⌘ + Shift + R on a Mac).

02

Try a private window

Rules out extensions and stored cookies.

03

Switch networks

Move from Wi-Fi to mobile data, or the other way round.

04

Flush DNS

Windows: ipconfig /flushdns · macOS: sudo dscacheutil -flushcache

05

Pause VPN or ad blocker

They can block or reroute requests.

06

Check the time on your device

A wrong clock breaks secure connections.

Still stuck? Find out if the problem is your own connection.Test my connection
Outage historyAll outages
DateProblemDurationPeak reportsStatus
No confirmed incidents recorded for Twilio.
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twilio.com status badge preview

The badge shows whether twilio.com is up and the share of our checks that were up over the last 7 days. It updates every few minutes.

Status report (PDF)

A landscape PDF of this page: the result now, 90 days of uptime, every layer of the latest check, other places, outages and the response headers. Each copy gets its own reference and a QR code anyone can scan to verify it.

Community · twilio.com

Twilio community

What people say about Twilio, in their own words, kept apart from our own checks.

0posts today
0“it’s down” in the last hour
0people voted, 24 h

Live counts · real numbers, refreshed with the page

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      Is Twilio working for you?

      Last 24 hours
      0say it works
      0have a problem

      One answer per person, counted for 24 hours.

      User reports, last 24 h

      0 total
      24 h ago12 hNow

      Problem types

      last 24 hours

      Having one of these? Tap it to start a report.

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      Official · provider-reported

      Twilio official status

      What Twilio status says about its own service, read from its public status page. A separate signal from our own check and from what people report.

      Official · reported by Twilio status status.twilio.com
      Degraded

      Partially Degraded Service

      Read from the official feed · the provider last updated it .

      What Twilio status reports about Twilio. A site can answer our own check while the provider reports a problem with one of its features, and the other way round.

      Status information is provided by the service operator. UtiBox is independent and isn’t affiliated with Twilio. It may not reflect regional or account-specific problems.

      Components

      29 of 35 operational
      • PROGRAMMABLE MESSAGINGDegraded performance
      • PROGRAMMABLE VOICE US1Degraded performance
      • TWILIO EMAILDegraded performance
      • TWILIO PLATFORMDegraded performance
      • CARRIER NETWORKDegraded performance
      • SendGrid Mail SendingDegraded performance
      • PROGRAMMABLE VOICE AU1Operational
      • PROGRAMMABLE VOICE IE1Operational
      • ACCOUNT SECURITYOperational
      • ELASTIC SIP TRUNKING US1Operational
      • ELASTIC SIP TRUNKING AU1Operational
      • ELASTIC SIP TRUNKING IE1Operational
      • TaskRouterOperational
      • FLEXOperational
      • CONVERSATIONSOperational
      • INTERCONNECTOperational
      Show all 35 components
      • PHONE NUMBERSOperational
      • PROGRAMMABLE CHATOperational
      • PROGRAMMABLE VIDEOOperational
      • PROXYOperational
      • SERVERLESSOperational
      • DEVELOPER TOOLSOperational
      • FRONTLINEOperational
      • Sender IDOperational
      • ZIPWHIP MESSAGINGOperational
      • ZIPWHIP TOOLSOperational
      • SendGrid Marketing CampaignsOperational
      • SendGrid WebhooksOperational
      • SendGrid APIOperational
      • SendGrid WebsiteOperational
      • SendGrid StatisticsOperational
      • SendGrid Email ActivityOperational
      • SendGrid PartnersOperational
      • SendGrid BillingOperational
      • SendGrid Legacy Marketing CampaignsOperational
      Open incidents · 7

      • SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India Identified

        Minor impactupdated

        AffectsSMSAPAC

        Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

      • Email Delivery Delays to Microsoft Inboxes Identified

        Minor impactupdated

        AffectsAPI v3SMTPAPI v2

        We have identified the issue of delayed email delivery to Microsoft inboxes for the Twilio Email Send API. Due to a third-party provider dependency, delivery rates continue to improve, but some messages may still be deferred before reaching recipient inboxes. Delayed messages continue to be retried and preserved for delivery as service recovery progresses. This does not impact mail send. We will provide another update in 2 hours or as soon as more information becomes available.

      • Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase in United Kingdom Identified

        Minor impactupdated

        AffectsVerify Silent Network AuthLookup Identity MatchLookup SIM SwapLegacy Identity MatchAndAttributes

        Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) and failure responses for Lookup API transactions in the United Kingdom. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

      • Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines Identified

        Minor impactupdated

        AffectsVoiceAPAC

        Twilio customers may be experiencing voice call failures from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

      • SMS Delivery Receipt Failures from Twilio to Claro Costa Rica Investigating

        Minor impactupdated

        AffectsSMSLatin America

        Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 16 hours or as soon as more information becomes available.

      • Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers Identified

        Minor impactupdated

        AffectsVoiceLatin America

        Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Colombia to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

      1 more open incidents on the official status page.

      Planned maintenance · 28

      25 more planned maintenance windows on the official status page.

      Our record of the official status

      Last 30 days · the worst state we read each day
      30 days agoToday
      DegradedNot read

      Our first successful read in this window was on 9 Nov 2026.

      Past official updates

      Newest first

      78 resolved updates since Oct 2026 · last one 13 Nov 2026 (48 min)

      1. Nov 2026 · 72
      2. Minor48 min · resolved time estimated

        SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India

        “Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.”

        AffectedSMSAPAC
        Read on Twilio status
      3. Minor3 h 12 min · resolved time estimated

        SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India

        “Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.”

        AffectedSMSAPAC
        Read on Twilio status
      4. Minor28 min · resolved time estimated

        Elastic SIP Trunking Voice Call Issues

        “We are investigating an issue with Elastic SIP Trunking. Users may experience issues when making or receiving Voice calls using Elastic SIP Trunking. We will provide another update in 1 hour or as soon as more information becomes available.”

        AffectedTermination US1
        Read on Twilio status
      5. Minor30 min · resolved time estimated

        Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States

        “Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.”

        AffectedVoiceNorth America
        Read on Twilio status
      6. Minor6 h 40 min · resolved time estimated

        SMS Delivery Delays and Failures from Twilio to Brisanet Brazil

        “Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.”

        AffectedSMSLatin America
        Read on Twilio status
      7. Minor5 h 34 min · resolved time estimated

        SMS Delivery Receipt Delays from Twilio to Claro Colombia

        “Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.”

        AffectedSMSLatin America
        Read on Twilio status

      From Twilio status’s public status history. UtiBox keeps the official updates it reads for 180 days.

      Frequently asked questions

      Is Twilio down right now?

      At our last check from UtiBox server · Newark, US, Twilio was up and answering normally. The official status page reports degraded service on its status page, though, so parts of Twilio may not be working even though the website loads. The page refreshes the check automatically.

      What does Twilio’s official status page say?

      The official status page (status.twilio.com) reports “Degraded” for Twilio, with 7 open incidents. We read it every few minutes. It’s separate from our own check of the twilio.com website above, so the two can differ.

      Why is Twilio not working for me?

      If it’s up here but not for you, the problem is usually local: your connection, DNS, a browser extension, a VPN or a block on your network. Try the fixes on this page, then the Is It My Internet? check.

      How do you check Twilio?

      Our server requests twilio.com and looks at every layer: DNS, the connection, the TLS certificate, the HTTP answer, redirects and the page content. We also check it from up to 12 locations in other countries, using two free probe networks (Globalping and check-host.net), so a regional outage can show here too.

      How often is this page updated?

      A result is shared for 60 seconds when the site is up and 30 seconds when it has problems, then checked again. You can refresh it yourself after 30 seconds.

      Can I get an alert when it’s back?

      Yes. Use “Alert me when it’s back” and we’ll send one email when our check reaches it again. Guests confirm their address first.

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