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MongoDB Atlas is up
Our last check from one location (UtiBox server · Newark, US) found it answering normally in 587 ms.
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Response timelive · Newark, US
587ms
Newark, USUS587 ms
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Status at a glance
UtiBox check · our ownUp
587ms
MongoDB Atlas is up. Total time to the final page on our latest check.
FromNewark, US
ServerNear Montreal, CA
Checked Full result
Community · quick voteLast 24 hours
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Answers per hour
24 h agoNow
No answers in the last 24 hours
See what people say 0 posts today
Regionsour server so far
1/1 up
Only our server so far. The regional checks run when the page opens.
- Newark · US587 msour server
Median 587 mslocations by DB-IP
90-day history
UpDegradedDownNo data
—No measurements yet
90 days agoToday
Last 24 hours · response time, ms
User reports are in CommunityFrom the communityLive counts
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- “It’s down” in the last hour0
- People who voted, 24 h0
02 · How it was reached
The journey to mongodb.com
Our latest check, step by step. Tap a step to open its full record.
Latest check ·
Response by regionFrom Newark, US to mongodb.com (server near Montreal, CA)
-
- DNS lookup43 ms
- Connect7 ms
- TLS handshake68 ms
- First byte532 ms
Map locations are approximate, from IP addresses.IP location by DB-IP
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Outage historyAll outages
| Date | Problem | Duration | Peak reports | Status |
|---|---|---|---|---|
| No confirmed incidents recorded for MongoDB Atlas. | ||||
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Community · mongodb.com
MongoDB Atlas community
What people say about MongoDB Atlas, in their own words, kept apart from our own checks.
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Official · provider-reported
MongoDB Atlas official status
What MongoDB Cloud status says about its own service, read from its public status page. A separate signal from our own check and from what people report.
Official · reported by MongoDB Cloud status
status.mongodb.com
Operational
All Systems Operational
Read from the official feed · the provider last updated it .
What MongoDB Cloud status reports about MongoDB Atlas. A site can answer our own check while the provider reports a problem with one of its features, and the other way round.
Status information is provided by the service operator. UtiBox is independent and isn’t affiliated with MongoDB Atlas. It may not reflect regional or account-specific problems.
Components
10 of 10 operational- MongoDB CloudOperational
- MongoDB Support PortalOperational
- MongoDB Atlas App Services and Device SyncOperational
- MongoDB Atlas Data Federation and Online ArchiveOperational
- MongoDB Atlas SearchOperational
- MongoDB ChartsOperational
- MongoDB Atlas Stream ProcessingOperational
- MongoDB Atlas for GovernmentOperational
- VoyageAI Embedding and Reranking ModelsOperational
- MongoDB Atlas Agent EngineOperational
Open incidents · 1
Impaired Cluster operations in AWS me-central-1 and AWS me-south-1 Monitoring
Major impactupdated
AffectsMongoDB CloudWe are continuing to monitor for any further issues.
Planned maintenance
None
No maintenance is planned for MongoDB Atlas in the last report we read.
Our record of the official status
Last 30 days · the worst state we read each day30 days agoToday
OperationalNot read
Our first successful read in this window was on 9 Nov 2026.
Past official updates
Newest first31 resolved updates since Mar 2026 · 9 major · last one 20 Oct 2026 (12 h 36 min)
- Oct 2026 · 5
-
GCP Availability Zone europe-west2-b connectivity issues
“Since 0600 UTC we have observed cluster node connectivity issues isolated to a single availability zone, GCP europe-west2-b. Atlas clusters are distributed across multiple AZs and 3-node clusters can continue to serve reads and writes from nodes in the other 2 Availability Zones in this region. We are working with our partners to resolve the cause of the issue and restore service to the affected nodes.”
AffectedMongoDB CloudRead on MongoDB Cloud status -
Issue impacting Atlas Search availability on certain clusters
“Ongoing Atlas Search incident known to cause mongot crashes, potential search and vector search outage, impacting a subset of search and vector search users in the Atlas fleet. We have identified the issue and are working on a fix.”
AffectedMongoDB Atlas SearchRead on MongoDB Cloud status -
Admin Admin API: Intermittent Increase in 5xx errors
“We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.”
AffectedMongoDB CloudRead on MongoDB Cloud status -
MongoDB Charts: Infinite login loop when creating new Charts projects
“Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.”
AffectedMongoDB ChartsRead on MongoDB Cloud status -
Trigger processing may be delayed globally
“As of approximately 15:00 UTC, some users of MongoDB Atlas Triggers may experience delayed unordered trigger processing. We are investigating and working to restore normal processing.”
AffectedMongoDB Atlas App Services and Device SyncRead on MongoDB Cloud status - Sep 2026 · 3
-
Delays in Atlas cluster management operations
“We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.”
AffectedMongoDB CloudRead on MongoDB Cloud status -
Support Portal Outage
“MongoDB customers are currently experiencing degraded or limited access to the MongoDB Customer Support Portal (https://support.mongodb.com/). If you require assistance with a critical MongoDB Technical Support issue and are unable to access the Customer Support Portal, please contact us using one of the numbers listed below: [These numbers have been removed. Active MongoDB customers can access them at the support portal.] We appreciate your patience.”
AffectedMongoDB Support PortalRead on MongoDB Cloud status -
Atlas is experiencing issues with issuing certificates from Lets Encrypt
“We are currently investigating issues related to certificate issuing failures with Lets Encrypt. Free and Flex cluster provisioning may be delayed.”
AffectedMongoDB CloudMongoDB Atlas for GovernmentRead on MongoDB Cloud status - Aug 2026 · 5
-
MongoDB Atlas Log Integration service degraded
“Between approximately 14:29 UTC and 15:42 UTC on August 28, 2026, log delivery via Atlas Log Integration was impacted due to an internal service issue. Some users may have encountered delayed or missing logs during this window. Log delivery has since returned to normal. We are implementing measures to reduce the risk of this happening again.”
No components listedRead on MongoDB Cloud status -
Issues rotating certificates for projects containing only Atlas Free and Flex clusters
“We have identified an issue impacting certain projects containing only Free or Flex clusters. For those clusters, TLS certificates are not being rotated correctly. This could lead to an inability to connect to your Free or Flex cluster. We are working on remediation steps.”
AffectedMongoDB CloudRead on MongoDB Cloud status -
Atlas UI and API Periodic Unavailability
“We are investigating an issue where customers periodically cannot access the Atlas UI or utilize the API. Customer clusters are unaffected.”
AffectedMongoDB CloudRead on MongoDB Cloud status -
GCP capacity constraints affecting Atlas deployments
“We are investigating an issue with Google Cloud Platform (GCP) capacity that is affecting some MongoDB Atlas customers across multiple GCP regions and geographies. We expect the scope of this issue to continue to expand as our investigation progresses. It currently includes, but is not limited to, multiple GCP regions across North America, Europe, and Asia Pacific/Australia, as well as M50 and S70L instance types. Customers may experience errors or delays when creating or modifying Atlas clusters, particularly deployments with search nodes. Some customers may also see host-down alerts while…”
AffectedMongoDB CloudRead on MongoDB Cloud status -
Elevated errors on VoyageAI APIs
“VoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.”
AffectedVoyageAI Embedding and Reranking ModelsRead on MongoDB Cloud status - Jul 2026 · 11
-
Delayed cluster configuration affecting free and flex users
“We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.”
AffectedMongoDB CloudRead on MongoDB Cloud status -
Atlas Stream Processing errors in Azure West Europe
“We are investigating an issue affecting Atlas Stream Processing in Azure West Europe. Some users may see processors in this region encounter internal errors. We are actively investigating and will share another update as soon as we have more information.”
AffectedMongoDB Atlas Stream ProcessingRead on MongoDB Cloud status -
VoyageAI elevated errors
“All VoyageAI models are experiencing elevated errors. We are investigating the issue.”
AffectedVoyageAI Embedding and Reranking ModelsRead on MongoDB Cloud status -
Cluster connectivity issues in Azure westus
“We are currently investigating an issue with Azure clusters in westus region. Please refer to the azure status post here for more information https://azure.status.microsoft/en-us/status.”
AffectedMongoDB CloudRead on MongoDB Cloud status -
MongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20
“Due to an ongoing incident with AWS's billing data, MongoDB Atlas and Atlas for Government will not be updating AWS network or backup consumption data over this weekend, 2026-07-17 through 2026-07-20. The products themselves will remain fully available. When the upstream issue has been resolved, we intend to display and bill for the correct amounts. Charges will have usage dates that correctly express the usage, but will have the billed date of when this is corrected. Cluster and backup health are unaffected. Other cloud providers' billing data is unaffected. You can follow the upstream…”
AffectedMongoDB CloudMongoDB Atlas for GovernmentRead on MongoDB Cloud status -
Atlas Stream Processing is experiencing issues in Azure - West Europe
“We are currently investigating an issue affecting Stream Processing Azure West Europe. User initiated commands & workloads may see intermittent failures.”
AffectedMongoDB Atlas Stream ProcessingRead on MongoDB Cloud status -
Atlas is experiencing issues with issuing certificates from Lets Encrypt
“We are currently investigating issues related to certificate issuing failures with Lets Encrypt. Tenant cluster provisioning is currently impacted.”
AffectedMongoDB CloudRead on MongoDB Cloud status -
Atlas Data Federation and Online Archive cloud-provider IAM authentication error
“Users of Atlas Data Federation and Online Archive using cloud-provider IAM authentication may see pipelines fail with an error when querying backing Atlas clusters. Other authentication methods are unaffected. As a temporary workaround, users can use SCRAM authentication.”
AffectedMongoDB Atlas Data Federation and Online ArchiveRead on MongoDB Cloud status -
Impaired Cluster Operations due to Lets Encrypt Service Degradation
“We are currently monitoring the status of Lets Encrypt after an issue with their API. Tenant clusters and Atlas for Government clusters will experience delays in provisioning due to Lets Encrypt service degradation.”
AffectedMongoDB CloudMongoDB Atlas for GovernmentRead on MongoDB Cloud status -
Impaired Cluster Operations due to Lets Encrypt Outage
“We are currently monitoring the status of Lets Encrypt. Tenant clusters and Atlas for Government clusters will experience delays in provisioning due to Lets Encrypt service degradation.”
AffectedMongoDB CloudMongoDB Atlas for GovernmentRead on MongoDB Cloud status -
AWS cluster backup and restore operations are failing
“We are currently investigating the issue where AWS cluster backup and restores are failing. This includes exports and manual downloads as well as restoring to another cluster. We are also investigation potential impact to other operations on AWS clusters such as modifying instance size.”
AffectedMongoDB CloudRead on MongoDB Cloud status - Jun 2026 · 3
-
MongoDB Atlas: Atlas UI loading issues
“From 2026-06-25 06:55 UTC to 2026-06-25 07:10 UTC, some users may have experienced intermittent Atlas UI loading failures. We identified elevated traffic to a number of endpoints that increased latency in the Atlas UI service. This caused internal health checks to fail and temporarily reduced healthy Atlas UI capacity. We restored healthy Atlas UI capacity and applied additional rate limiting to the affected traffic paths. We are continuing follow-up work to further reduce the risk of recurrence.”
AffectedMongoDB CloudRead on MongoDB Cloud status -
Increased error rate creating and managing Search and Vector Search indexes
“A fix has been implemented and we are monitoring the results”
AffectedMongoDB Atlas SearchRead on MongoDB Cloud status -
Investigating connection issues to ADFA in GCP
“We are currently investigating issues connecting and querying to Atlas Data Federation and Online Archive instances in GCP regions”
AffectedMongoDB Atlas Data Federation and Online ArchiveRead on MongoDB Cloud status - May 2026 · 3
-
Metrics may fail to send to DataDog Gov integrations
“Starting approximately 17:00 UTC, some Atlas for Government users may be experiencing gaps in metrics sent to their DataDog Gov integration. We are investigating this issue.”
AffectedMongoDB Atlas for GovernmentRead on MongoDB Cloud status -
Authentication failures when running search queries for some clusters
“We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.”
AffectedMongoDB CloudMongoDB Atlas SearchRead on MongoDB Cloud status -
[Atlas for Government] Data plane node logs unavailable for last 6 days
“The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.”
AffectedMongoDB Atlas for GovernmentRead on MongoDB Cloud status - Mar 2026 · 1
-
Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain)
“Impact: Some Atlas customers with deployments in the AWS me-central-1 (United Arab Emirates) region may experience delays in cluster operations (for example, creating, scaling, or modifying clusters and infrastructure-level maintenance tasks). Root cause: AWS is reporting connectivity and power issues affecting APIs and instances in a single Availability Zone in the me-central-1 Region, which can cause increased errors and latency for some AWS services and workflows. For the latest details from AWS, see the AWS Health Dashboard. What you might see: - Cluster create/scale/modify operations…”
AffectedMongoDB CloudRead on MongoDB Cloud status
No updates of this kind.
From MongoDB Cloud status’s public status history. UtiBox keeps the official updates it reads for 180 days.
Frequently asked questions
Is MongoDB Atlas down right now?
At our last check from UtiBox server · Newark, US, MongoDB Atlas was up and answering normally. The page refreshes the check automatically.
What does MongoDB Atlas’s official status page say?
The official status page (status.mongodb.com) reports “Operational” for MongoDB Atlas, with 1 open incident. We read it every few minutes. It’s separate from our own check of the mongodb.com website above, so the two can differ.
Why is MongoDB Atlas not working for me?
If it’s up here but not for you, the problem is usually local: your connection, DNS, a browser extension, a VPN or a block on your network. Try the fixes on this page, then the Is It My Internet? check.
How do you check MongoDB Atlas?
Our server requests mongodb.com and looks at every layer: DNS, the connection, the TLS certificate, the HTTP answer, redirects and the page content. We also check it from up to 12 locations in other countries, using two free probe networks (Globalping and check-host.net), so a regional outage can show here too.
How often is this page updated?
A result is shared for 60 seconds when the site is up and 30 seconds when it has problems, then checked again. You can refresh it yourself after 30 seconds.
Can I get an alert when it’s back?
Yes. Use “Alert me when it’s back” and we’ll send one email when our check reaches it again. Guests confirm their address first.