Our commitment
UtiBox is for everyone who has ever wondered whether a website is down. We want every page, tool and email to work for people who use a keyboard, a screen reader, magnification, voice control or a small screen.
Our target is the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We treat an accessibility barrier as a bug, and fix it like one.
What we do
- Structure: pages use real headings, landmarks and lists, and a “Skip to content” link is the first thing a keyboard reaches.
- Keyboard: everything can be reached and used with a keyboard, with a visible focus outline. Tabs respond to the arrow keys, and the search palette opens with
/orCtrl/⌘+K. - Forms: every field has a label, and results and errors are announced to screen readers as they appear.
- Colour: colour is never the only signal. A status always comes with words and an icon, such as “Up”, “Issues” or “Down”.
- Motion: if your device asks for reduced motion, animations and count-ups are switched off. The heartbeat line behind some headings is decorative and hidden from screen readers.
- Small screens and zoom: pages are built to work from 360 pixels wide without sideways scrolling, and to reflow when text is enlarged.
- Without JavaScript: the status checker is a plain form, so it still works if scripts are blocked.
Known limitations
- UtiBox hasn’t yet been audited by an independent accessibility specialist. This statement describes how the site is built, not a certified result.
- Some tools are visual by nature, such as the image and colour tools. Their results can be downloaded or copied as text where that makes sense, but previews may not mean much to a screen-reader user.
- Charts on status pages are visual. Where a chart carries information, we aim to say the same thing in text nearby, but some may not yet.
- Payment happens on Stripe’s checkout pages, which Stripe builds and maintains.
If one of these stops you doing something, tell us: it helps us decide what to fix first.
Compatibility
UtiBox is designed for current versions of Chrome, Edge, Firefox and Safari on desktop and mobile. It uses standard HTML with ARIA only where HTML alone isn’t enough, so it should work with the screen readers, magnifiers and voice-control software built on those standards.
Tell us about a barrier
If something on UtiBox is hard or impossible to use, please tell us through the contact form and choose “Accessibility”. It helps to include:
- the page address (URL) and what you were trying to do;
- what happened instead;
- the browser, device and any assistive technology you use.
We’ll reply, tell you what we’re going to do about it, and help you get what you needed in the meantime where we can.
About this statement
This statement was written in November 2026. We review it whenever we make significant changes to the site, and we’ll update it after our first independent audit.