Is it down for me?
Testing shopify.com from your device…
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Is Shopify down right now?
Most checked
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Shopify is up
Our last check from one location (UtiBox server · Newark, US) found it answering normally in 102 ms.
Checked from Newark, USNext check in 60 s
Response timelive · Newark, US
102ms
Newark, USUS102 ms
Checking from 12 regions…
Request waterfall
Do all locations agree?
Live counters
People checking
Live01 · Is it working?
Status at a glance
UtiBox check · our ownUp
102ms
Shopify is up. Total time to the final page on our latest check.
FromNewark, US
ServerNear Toronto, CA
Checked Full result
Community · quick voteLast 24 hours
Is Shopify working for you?
Thanks, you said it works
What’s the problem? Pick one to send your answer.
No votes yet. Be the first to answer.
0 answers in the last 24 hours · 0 problem reports
One answer per person, counted for 24 hours.
Answers per hour
24 h agoNow
No answers in the last 24 hours
See what people say 0 posts today
Regionsour server so far
1/1 up
Only our server so far. The regional checks run when the page opens.
- Newark · US102 msour server
Median 102 mslocations by DB-IP
90-day history
UpDegradedDownNo data
—No measurements yet
90 days agoToday
Last 24 hours · response time, ms
User reports are in CommunityFrom the communityLive counts
0posts today
No posts yet. Be the first to say how Shopify is working for you.
- “It’s down” in the last hour0
- People who voted, 24 h0
02 · How it was reached
The journey to shopify.com
Our latest check, step by step. Tap a step to open its full record.
Latest check ·
Response by regionFrom Newark, US to shopify.com (server near Toronto, CA)
-
- DNS lookup51 ms
- Connect3 ms
- TLS handshake50 ms
- First byte49 ms
Map locations are approximate, from IP addresses.IP location by DB-IP
Test from another country
Is Shopify blocked or down in your country?
Our main check runs from Newark, US. Run the same test from up to 3 internet providers in another country to see whether shopify.com is blocked or broken there.
Probes by Globalping, a free network run by jsDelivr. One test uses up to 3 probes, home and mobile providers first.
For long-term evidence of website blocking, see OONI Explorer, where volunteers measure censorship around the world.
Shopify not working? Try these fixes
01
Reload without cache
Press Ctrl + Shift + R (⌘ + Shift + R on a Mac).
02
Try a private window
Rules out extensions and stored cookies.
03
Switch networks
Move from Wi-Fi to mobile data, or the other way round.
04
Flush DNS
Windows: ipconfig /flushdns · macOS: sudo dscacheutil -flushcache
05
Pause VPN or ad blocker
They can block or reroute requests.
06
Check the time on your device
A wrong clock breaks secure connections.
Still stuck? Find out if the problem is your own connection.Test my connection
Outage historyAll outages
| Date | Problem | Duration | Peak reports | Status |
|---|---|---|---|---|
| No confirmed incidents recorded for Shopify. | ||||
Share this statusFree to embed
The badge shows whether shopify.com is up and the share of our checks that were up over the last 7 days. It updates every few minutes.
Status report (PDF)
A landscape PDF of this page: the result now, 90 days of uptime, every layer of the latest check, other places, outages and the response headers. Each copy gets its own reference and a QR code anyone can scan to verify it.
Community · shopify.com
Shopify community
What people say about Shopify, in their own words, kept apart from our own checks.
0posts today
0“it’s down” in the last hour
0people voted, 24 h
Live counts · real numbers, refreshed with the page
Share how Shopify is working for you
What’s the problem? (optional)
0 / 280
Optional. We never show your exact location.
Posts are public after a quick review. Don’t share personal details or links.
Posts
No posts yet.
Be the first to say how Shopify is working for you.
No posts of this type yet.
That’s every post from the last 30 days.
Is Shopify working for you?
Last 24 hours0say it works
0have a problem
No votes yet
What’s the problem? Pick one to send your answer.
One answer per person, counted for 24 hours.
User reports, last 24 h
0 total24 h ago12 hNow
Problem types
last 24 hoursHaving one of these? Tap it to start a report.
Official · provider-reported
Shopify official status
What Shopify status says about its own service, read from its public status page. A separate signal from our own check and from what people report.
Official · reported by Shopify status
www.shopifystatus.com
Operational
All Systems Operational
Read from the official feed · the provider last updated it .
What Shopify status reports about Shopify. A site can answer our own check while the provider reports a problem with one of its features, and the other way round.
Status information is provided by the service operator. UtiBox is independent and isn’t affiliated with Shopify. It may not reflect regional or account-specific problems.
Components
9 of 9 operational- AdminOperational
- CheckoutOperational
- Reports and DashboardsOperational
- StorefrontOperational
- API & MobileOperational
- Third party servicesOperational
- SupportOperational
- Point of SaleOperational
- OxygenOperational
Open incidents
None
None reported for Shopify in the last report we read.
Planned maintenance
None
No maintenance is planned for Shopify in the last report we read.
Our record of the official status
Last 30 days · the worst state we read each day30 days agoToday
OperationalDegradedNot read
Our first successful read in this window was on 9 Nov 2026.
Past official updates
Newest first2 resolved updates since Oct 2026 · last one 12 Nov 2026 (23 min)
- Nov 2026 · 1
-
Shopify Sidekick is unavailable
“Shopify Sidekick AI agent is currently unavailable, affecting Help Center and Admin requests. We are actively investigating the issue and will provide updates on recovery.”
AffectedAdminSupportRead on Shopify status - Oct 2026 · 1
-
Some merchants encountering error messages within their admins
“Merchants may experience errors or slow loading when trying to access the Shopify admin. Affected pages may fail to load and show the message "504 Gateway Time-out". We're investigating and will provide an update as soon as possible.”
No components listedRead on Shopify status
No updates of this kind.
From Shopify status’s public status history. UtiBox keeps the official updates it reads for 180 days.
Frequently asked questions
Is Shopify down right now?
At our last check from UtiBox server · Newark, US, Shopify was up and answering normally. The page refreshes the check automatically.
What does Shopify’s official status page say?
The official status page (www.shopifystatus.com) reports “Operational” for Shopify. We read it every few minutes. It’s separate from our own check of the shopify.com website above, so the two can differ.
Why is Shopify not working for me?
If it’s up here but not for you, the problem is usually local: your connection, DNS, a browser extension, a VPN or a block on your network. Try the fixes on this page, then the Is It My Internet? check.
How do you check Shopify?
Our server requests shopify.com and looks at every layer: DNS, the connection, the TLS certificate, the HTTP answer, redirects and the page content. We also check it from up to 12 locations in other countries, using two free probe networks (Globalping and check-host.net), so a regional outage can show here too.
How often is this page updated?
A result is shared for 60 seconds when the site is up and 30 seconds when it has problems, then checked again. You can refresh it yourself after 30 seconds.
Can I get an alert when it’s back?
Yes. Use “Alert me when it’s back” and we’ll send one email when our check reaches it again. Guests confirm their address first.