Is it down for me?
Testing dropbox.com from your device…
D
Is Dropbox down right now?
Most checked
Not listed? Type its address, like example.com, to check it now.
Dropbox is up
Our last check from one location (UtiBox server · Newark, US) found it answering normally in 538 ms.
Checked from Newark, USNext check in 60 s
Response timelive · Newark, US
538ms
Newark, USUS538 ms
Checking from 12 regions…
Request waterfall
Do all locations agree?
Live counters
People checking
Live01 · Is it working?
Status at a glance
UtiBox check · our ownUp
538ms
Dropbox is up. Total time to the final page on our latest check.
FromNewark, US
ServerNear New York, US
Checked Full result
Community · quick voteLast 24 hours
Is Dropbox working for you?
Thanks, you said it works
What’s the problem? Pick one to send your answer.
No votes yet. Be the first to answer.
0 answers in the last 24 hours · 0 problem reports
One answer per person, counted for 24 hours.
Answers per hour
24 h agoNow
No answers in the last 24 hours
See what people say 0 posts today
Regionsour server so far
1/1 up
Only our server so far. The regional checks run when the page opens.
- Newark · US538 msour server
Median 538 mslocations by DB-IP
90-day history
UpDegradedDownNo data
—No measurements yet
90 days agoToday
Last 24 hours · response time, ms
User reports are in CommunityFrom the communityLive counts
0posts today
No posts yet. Be the first to say how Dropbox is working for you.
- “It’s down” in the last hour0
- People who voted, 24 h0
02 · How it was reached
The journey to dropbox.com
Our latest check, step by step. Tap a step to open its full record.
Latest check ·
Response by regionFrom Newark, US to dropbox.com (server near New York, US)
-
- DNS lookup74 ms
- Connect1 ms
- TLS handshake53 ms
- First byte119 ms
Map locations are approximate, from IP addresses.IP location by DB-IP
Test from another country
Is Dropbox blocked or down in your country?
Our main check runs from Newark, US. Run the same test from up to 3 internet providers in another country to see whether dropbox.com is blocked or broken there.
Probes by Globalping, a free network run by jsDelivr. One test uses up to 3 probes, home and mobile providers first.
For long-term evidence of website blocking, see OONI Explorer, where volunteers measure censorship around the world.
Dropbox not working? Try these fixes
01
Reload without cache
Press Ctrl + Shift + R (⌘ + Shift + R on a Mac).
02
Try a private window
Rules out extensions and stored cookies.
03
Switch networks
Move from Wi-Fi to mobile data, or the other way round.
04
Flush DNS
Windows: ipconfig /flushdns · macOS: sudo dscacheutil -flushcache
05
Pause VPN or ad blocker
They can block or reroute requests.
06
Check the time on your device
A wrong clock breaks secure connections.
Still stuck? Find out if the problem is your own connection.Test my connection
Outage historyAll outages
| Date | Problem | Duration | Peak reports | Status |
|---|---|---|---|---|
| No confirmed incidents recorded for Dropbox. | ||||
Share this statusFree to embed
The badge shows whether dropbox.com is up and the share of our checks that were up over the last 7 days. It updates every few minutes.
Status report (PDF)
A landscape PDF of this page: the result now, 90 days of uptime, every layer of the latest check, other places, outages and the response headers. Each copy gets its own reference and a QR code anyone can scan to verify it.
Community · dropbox.com
Dropbox community
What people say about Dropbox, in their own words, kept apart from our own checks.
0posts today
0“it’s down” in the last hour
0people voted, 24 h
Live counts · real numbers, refreshed with the page
Share how Dropbox is working for you
What’s the problem? (optional)
0 / 280
Optional. We never show your exact location.
Posts are public after a quick review. Don’t share personal details or links.
Posts
No posts yet.
Be the first to say how Dropbox is working for you.
No posts of this type yet.
That’s every post from the last 30 days.
Is Dropbox working for you?
Last 24 hours0say it works
0have a problem
No votes yet
What’s the problem? Pick one to send your answer.
One answer per person, counted for 24 hours.
User reports, last 24 h
0 total24 h ago12 hNow
Problem types
last 24 hoursHaving one of these? Tap it to start a report.
Official · provider-reported
Dropbox official status
What Dropbox status says about its own service, read from its public status page. A separate signal from our own check and from what people report.
Official · reported by Dropbox status
status.dropbox.com
Operational
All Systems Operational
Read from the official feed · the provider last updated it .
What Dropbox status reports about Dropbox. A site can answer our own check while the provider reports a problem with one of its features, and the other way round.
Status information is provided by the service operator. UtiBox is independent and isn’t affiliated with Dropbox. It may not reflect regional or account-specific problems.
Components
12 of 12 operational- WebsiteOperational
- Desktop ApplicationOperational
- Mobile ApplicationOperational
- APIOperational
- PaperOperational
- PasswordsOperational
- DashOperational
- ProtectOperational
- ReplayOperational
- DocSendOperational
- MCP ServerOperational
- Support ServicesOperational
Open incidents
None
None reported for Dropbox in the last report we read.
Planned maintenance
None
No maintenance is planned for Dropbox in the last report we read.
Our record of the official status
Last 30 days · the worst state we read each day30 days agoToday
OperationalDegradedMaintenanceNot read
Our first successful read in this window was on 9 Nov 2026.
Past official updates
Newest first9 resolved updates since May 2026 · 1 major · last one 12 Nov 2026 (13 min)
- Nov 2026 · 1
-
Elevated Latency on help.dropbox.com
“We’re investigating an issue affecting help.dropbox.com. Customers may experience slower-than-usual page loads and search results when accessing Help Center content and self-service support resources. Our teams are working to determine the cause and scope of the performance degradation. We’ll provide another update as more information becomes available.”
AffectedWebsiteRead on Dropbox status - Sep 2026 · 2
-
Some customers are unable to access certain website routes and features.
“a number of pages and features are not working for some customers. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.”
AffectedWebsiteRead on Dropbox status -
Customer support via telephone may be unavailable for some users
“We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.”
AffectedSupport ServicesRead on Dropbox status - Aug 2026 · 2
-
Some Dropbox Protect features are not working correctly
“We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.”
AffectedProtectRead on Dropbox status -
Dropbox is not working as expected for some users
“Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.”
AffectedDesktop ApplicationMobile ApplicationAPIRead on Dropbox status - Jul 2026 · 1
-
Dropbox is not working as expected for some users
“Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.”
AffectedWebsiteRead on Dropbox status - Jun 2026 · 1
-
Shared content downloads are degraded
“We are currently experiencing performance issues affecting shared content downloads on Dropbox. Some people may see significantly slower downloads than expected, including delays when downloading small assets. We are working to resolve the issue as quickly as possible. Thank you for your patience.”
AffectedAPIRead on Dropbox status - May 2026 · 2
-
Opening a video or audio file might not be working for users
“Opening a video or audio file might not be working for users”
AffectedMobile ApplicationRead on Dropbox status -
Availability was impacted across a number of services
“A number of services across Dropbox experienced slower than expected load times between 17:01:50 and 17:42:50 UTC. This included the ability to add members to teams and share content.”
No components listedRead on Dropbox status
No updates of this kind.
From Dropbox status’s public status history. UtiBox keeps the official updates it reads for 180 days.
Frequently asked questions
Is Dropbox down right now?
At our last check from UtiBox server · Newark, US, Dropbox was up and answering normally. The page refreshes the check automatically.
What does Dropbox’s official status page say?
The official status page (status.dropbox.com) reports “Operational” for Dropbox. We read it every few minutes. It’s separate from our own check of the dropbox.com website above, so the two can differ.
Why is Dropbox not working for me?
If it’s up here but not for you, the problem is usually local: your connection, DNS, a browser extension, a VPN or a block on your network. Try the fixes on this page, then the Is It My Internet? check.
How do you check Dropbox?
Our server requests dropbox.com and looks at every layer: DNS, the connection, the TLS certificate, the HTTP answer, redirects and the page content. We also check it from up to 12 locations in other countries, using two free probe networks (Globalping and check-host.net), so a regional outage can show here too.
How often is this page updated?
A result is shared for 60 seconds when the site is up and 30 seconds when it has problems, then checked again. You can refresh it yourself after 30 seconds.
Can I get an alert when it’s back?
Yes. Use “Alert me when it’s back” and we’ll send one email when our check reaches it again. Guests confirm their address first.