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Jira & Confluence: service degraded
The official status page reports degraded service. Our last check from one location (UtiBox server · Newark, US) found it answering normally in 449 ms, so the website loads, but parts of Jira & Confluence may not be working.
Checked from Newark, USNext check in 60 s
Response timelive · Newark, US
449ms
Newark, USUS449 ms
Checking from 12 regions…
Request waterfall
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Live counters
People checking
Live01 · Is it working?
Status at a glance
UtiBox check · our ownLoads
449ms
atlassian.com loads, but the official status page reports degraded service. Total time to the final page on our latest check.
FromNewark, US
ServerNear New York, US
Checked Full result
Community · quick voteLast 24 hours
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0 answers in the last 24 hours · 0 problem reports
One answer per person, counted for 24 hours.
Answers per hour
24 h agoNow
No answers in the last 24 hours
See what people say 0 posts today
Regionsour server so far
1/1 up
Only our server so far. The regional checks run when the page opens.
- Newark · US449 msour server
Median 449 mslocations by DB-IP
90-day history
UpDegradedDownNo data
—No measurements yet
90 days agoToday
Last 24 hours · response time, ms
User reports are in CommunityFrom the communityLive counts
0posts today
No posts yet. Be the first to say how Jira & Confluence is working for you.
- “It’s down” in the last hour0
- People who voted, 24 h0
02 · How it was reached
The journey to atlassian.com
Our latest check, step by step. Tap a step to open its full record.
Latest check ·
Response by regionFrom Newark, US to atlassian.com (server near New York, US)
-
- DNS lookup97 ms
- Connect1 ms
- TLS handshake52 ms
- First byte345 ms
Map locations are approximate, from IP addresses.IP location by DB-IP
Test from another country
Is Jira & Confluence blocked or down in your country?
Our main check runs from Newark, US. Run the same test from up to 3 internet providers in another country to see whether atlassian.com is blocked or broken there.
Probes by Globalping, a free network run by jsDelivr. One test uses up to 3 probes, home and mobile providers first.
For long-term evidence of website blocking, see OONI Explorer, where volunteers measure censorship around the world.
Jira & Confluence not working? Try these fixes
01
Reload without cache
Press Ctrl + Shift + R (⌘ + Shift + R on a Mac).
02
Try a private window
Rules out extensions and stored cookies.
03
Switch networks
Move from Wi-Fi to mobile data, or the other way round.
04
Flush DNS
Windows: ipconfig /flushdns · macOS: sudo dscacheutil -flushcache
05
Pause VPN or ad blocker
They can block or reroute requests.
06
Check the time on your device
A wrong clock breaks secure connections.
Still stuck? Find out if the problem is your own connection.Test my connection
Outage historyAll outages
| Date | Problem | Duration | Peak reports | Status |
|---|---|---|---|---|
| No confirmed incidents recorded for Jira & Confluence. | ||||
Share this statusFree to embed
The badge shows whether atlassian.com is up and the share of our checks that were up over the last 7 days. It updates every few minutes.
Status report (PDF)
A landscape PDF of this page: the result now, 90 days of uptime, every layer of the latest check, other places, outages and the response headers. Each copy gets its own reference and a QR code anyone can scan to verify it.
Community · atlassian.com
Jira & Confluence community
What people say about Jira & Confluence, in their own words, kept apart from our own checks.
0posts today
0“it’s down” in the last hour
0people voted, 24 h
Live counts · real numbers, refreshed with the page
Share how Jira & Confluence is working for you
What’s the problem? (optional)
0 / 280
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Posts
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That’s every post from the last 30 days.
Is Jira & Confluence working for you?
Last 24 hours0say it works
0have a problem
No votes yet
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One answer per person, counted for 24 hours.
User reports, last 24 h
0 total24 h ago12 hNow
Problem types
last 24 hoursHaving one of these? Tap it to start a report.
Official · provider-reported
Jira & Confluence official status
What Atlassian status (Jira, Confluence) says about its own service, read from its public status page. A separate signal from our own check and from what people report.
Official · reported by Atlassian status (Jira, Confluence)
status.atlassian.com
Degraded
Jira: Partially Degraded Service · Confluence: All Systems Operational
Read from the official feed · the provider last updated it .
What Atlassian status (Jira, Confluence) reports about Jira and Confluence. A site can answer our own check while the provider reports a problem with one of its features, and the other way round.
Status information is provided by the service operator. UtiBox is independent and isn’t affiliated with Jira & Confluence. It may not reflect regional or account-specific problems.
Components
26 of 27 operational- Jira › Create and editDegraded performance
- Jira › Viewing contentOperational
- Jira › Authentication and User ManagementOperational
- Jira › SearchOperational
- Jira › NotificationsOperational
- Jira › AdministrationOperational
- Jira › MarketplaceOperational
- Jira › MobileOperational
- Jira › Purchasing & LicensingOperational
- Jira › SignupOperational
- Jira › Automation for JiraOperational
- Jira › WebhooksOperational
- Confluence › View ContentOperational
- Confluence · Mobile › iOS AppOperational
- Confluence › Create and EditOperational
- Confluence · Mobile › Android AppOperational
Show all 27 components
- Confluence › CommentsOperational
- Confluence › Authentication and User ManagementOperational
- Confluence › SearchOperational
- Confluence › AdministrationOperational
- Confluence › NotificationsOperational
- Confluence › Marketplace AppsOperational
- Confluence › Purchasing & LicensingOperational
- Confluence › SignupOperational
- Confluence › Confluence AutomationsOperational
- Confluence › Cloud to Cloud Migrations - Copy Product DataOperational
- Confluence › Server to Cloud Migrations - Copy Product DataOperational
Open incidents · 1
Degraded performance with Microsoft incoming emails Monitoring
Minor impactupdated
AffectsCreate and editWe continue to see signs of improvement for incoming email processing with lower failure rates. Teams continue to monitor recovery from Microsoft, and we will share the next update when there is a significant change. For more details on the service degradation reported by Microsoft, please refer to https://status.cloud.microsoft/
Planned maintenance
None
No maintenance is planned for Jira and Confluence in the last report we read.
Our record of the official status
Last 30 days · the worst state we read each day30 days agoToday
OperationalDegradedNot read
Our first successful read in this window was on 9 Nov 2026.
Past official updates
Newest firstNo resolved official updates for Jira and Confluence in the last 180 days.
From Atlassian status (Jira, Confluence)’s public status history. UtiBox keeps the official updates it reads for 180 days.
Frequently asked questions
Is Jira & Confluence down right now?
At our last check from UtiBox server · Newark, US, Jira & Confluence was up and answering normally. The official status page reports degraded service on its status page, though, so parts of Jira & Confluence may not be working even though the website loads. The page refreshes the check automatically.
What does Jira & Confluence’s official status page say?
The official status page (status.atlassian.com) reports “Degraded” for Jira and Confluence, with 1 open incident. We read it every few minutes. It’s separate from our own check of the atlassian.com website above, so the two can differ.
Why is Jira & Confluence not working for me?
If it’s up here but not for you, the problem is usually local: your connection, DNS, a browser extension, a VPN or a block on your network. Try the fixes on this page, then the Is It My Internet? check.
How do you check Jira & Confluence?
Our server requests atlassian.com and looks at every layer: DNS, the connection, the TLS certificate, the HTTP answer, redirects and the page content. We also check it from up to 12 locations in other countries, using two free probe networks (Globalping and check-host.net), so a regional outage can show here too.
How often is this page updated?
A result is shared for 60 seconds when the site is up and 30 seconds when it has problems, then checked again. You can refresh it yourself after 30 seconds.
Can I get an alert when it’s back?
Yes. Use “Alert me when it’s back” and we’ll send one email when our check reaches it again. Guests confirm their address first.